recalling memories from the book our stories

Recalling memories from the book Our Stories

On December 22, Vietnam Investment Review solemnly held the launch ceremony of the book Our Stories by Vo Hong Phuc, former Minister of Planning and Investment.
aia vietnam partners with kpmg to elevate customer experience

AIA Vietnam partners with KPMG to elevate customer experience

While the insurance industry is taking to digitalisation a little late, companies are now ramping up investment in innovation and digital solutions. One of the players in this game is AIA Vietnam, which has invested heavily in world-class technology focusing on customer experience (CX). Wanda Britton, chief customer officer for AIA Vietnam and Nguyen Tuan Hong Phuc, partner at KPMG Consulting share some insights with VIR about the digitalisation trend as well as the CX transformation journey that AIA Vietnam started in 2020.
seafood exports in first half reach more than 41 billion

Seafood exports in first half reach more than $4.1 billion

Vietnam's seafood export turnover in the first half of the year reached more than $4.1 billion, making the $8.8-9 billion target for the whole year feasible.
ho chi minh city proposes 0 per cent unsecured loans for 5000 tourism businesses

Ho Chi Minh City proposes 0 per cent unsecured loans for 5,000 tourism businesses

Ho Chi Minh City Department of Tourism proposes to lend more than 5,000 tourism businesses unsecured loans with 0 per cent interest.
businesses in ho chi minh city wallowing in lack of capital and high production costs

Businesses in Ho Chi Minh City wallowing in lack of capital and high production costs

Due to the impact of the COVID-19 pandemic, most businesses in Ho Chi Minh City face a shortage of capital while production costs are increasing.
dong nai isolates workers from ho chi minh city

Dong Nai isolates workers from Ho Chi Minh City

Dong Nai is not the first province in the southern region to apply regulations on isolation of people from Ho Chi Minh City, but the policy has drawn widespread protests from the business community.
digiworld aims to reach billion dollar market cap target

Digiworld aims to reach billion-dollar market cap target

After handsets, laptops, and fast-moving consumer goods, privately-held Digiworld – a leading ICT distributor – is looking further afield into home appliances trade on its journey to achieve its billion-dollar market cap target. Hong Phuc reports.
vinbrain improves quality of healthcare with ai infused solutions

VinBrain improves quality of healthcare with AI-infused solutions

Driven by its mission to infuse AI into healthcare, VinBrain has developed AI-based healthcare solutions that help doctors make faster and better-informed decisions, improving the quality and consistency of healthcare to the public.
10 solutions put forward to reopen the economy

10 solutions put forward to reopen the economy

At the Ho Chi Minh City economic development webinar, Nguyen Thien Nhan, Secretary of Ho Chi Minh City Party Committee presented his concerns over local businesses going bankrupt in the context of COVID-19 and offered 10 solutions for an economic recovery.
a customer first approach during unprecedented times

A customer-first approach during unprecedented times

COVID-19 has turned everyday life upside down. With the situation changing daily, businesses must act with integrity and empathy to navigate the current challenges and retain their customers when the crisis ends.
chatbot vietnam thinking big despite humble format

Chatbot Vietnam: Thinking big despite “humble format”

The strategy of developing products leveraging market needs helps Chatbot Vietnam, one of the top five of the 400 companies taking part in the Startup Viet 2018 competition, to grow by 400 per cent a year and broke even in its very first year of operation.
embracing the worlds digital future

Embracing the world’s digital future

Most businesses feel the impact of digital disruption, whether it comes from a change in customer demands, employee needs, new competitors or new technologies. Nguyen Tuan Hong Phuc, director of Customer & Operations and Digital Consulting at KPMG in Vietnam, told VIR’s Dinh Thuy about the digital transformation journey for organisations.  
mobile world gathers stream for future leapfrog

Mobile World gathers stream for future leapfrog

Vietnam’s leading retailer Mobile World Investment aims for rapid strides into the future, capitalising on a fresh development approach.
founder of tam khoe fresh food brand keen on green agriculture

Founder of Tam Khoe fresh food brand: keen on green agriculture

A stage director with a record of more than 10 years in the field, Pham Cong Chinh found his passion for agriculture when he founded a firm specialised in providing “ready to cook” fresh agricultural produce under the Tam Khoe brand. Hong Phuc reports.
vinamilk targets increasing market share to 60 per cent

Vinamilk targets increasing market share to 60 per cent

With the average increase of 1 per cent per year, Vietnam Dairy Products JSC (Vinamilk) expects that its dairy products will capture 60 per cent of the domestic market in the next five years.